Privacy Policy

1. Data Collection

We collect information to provide and improve our services. The types of data we collect include:

1.1 Account Information

• Email address: Used for account identification, authentication, and communication
• Name: Used to personalize your experience on our platform
• Profile picture: Displayed on your profile and within courses you participate in
• Password: Stored in encrypted format for email/password authentication

1.2 Google Authentication Data

When you sign in using Google, we access the following information from your Google account:

• Email address: To create and identify your Learniverse account
• Display name: To personalize your profile
• Profile photo URL: To display your avatar on the platform

We only request the minimum necessary scopes (email and profile) to authenticate you and create your account. We do not request access to your Google Drive, Gmail, Calendar, or any other Google services beyond basic profile information.

1.3 User-Generated Content

• Courses and educational content you create
• Documents you upload for course creation
• Messages and communications within academies
• Exercise responses and progress data

1.4 Usage Information

• Course completion and progress tracking
• Feature usage and interaction patterns
• Device and browser information for optimization

2. Data Storage

We take data security seriously and implement appropriate measures to protect your information:

2.1 Where We Store Your Data

• Database: Your account information and content are stored in secure PostgreSQL databases hosted by Supabase
• File Storage: Documents and media files are stored in encrypted cloud storage
• Authentication: Authentication tokens are managed securely through industry-standard protocols

2.2 Security Measures

• All data transmission is encrypted using TLS/SSL
• Passwords are hashed using industry-standard algorithms
• Access to data is restricted through role-based permissions
• Regular security audits and monitoring are performed

2.3 Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting support@learniverse.app.

3. Data Usage

We use your data for the following purposes:

3.1 Core Service Functionality

• Authentication: To verify your identity and secure your account
• Personalization: To display your name and profile picture throughout the platform
• Course Delivery: To provide access to courses and track your learning progress
• Communication: To send important account and service-related notifications

3.2 Google User Data Usage

Specifically for data obtained through Google Sign-In:

• Your Google email is used solely to create and identify your Learniverse account
• Your Google display name is used to set your initial profile name (which you can change)
• Your Google profile photo is used as your default avatar (which you can change)
• We do not use your Google data for advertising or sell it to third parties
• We do not transfer your Google data to third parties except as necessary to provide our service

3.3 Service Improvement

• Analyzing usage patterns to improve features and user experience
• Troubleshooting technical issues and providing support
• Developing new features based on user needs

3.4 What We Do NOT Do With Your Data

• We do not sell your personal data to third parties
• We do not use your data for targeted advertising outside our platform
• We do not share your Google user data with third parties except as required to provide our services
• We do not use your data for purposes unrelated to providing our educational services

4. Third-Party Services

We use trusted third-party services to operate our platform:

• Supabase: Database and authentication services
• Stripe: Payment processing (we do not store your payment card details)
• Analytics providers: To understand how our service is used (anonymized data)
• Email services: To send transactional and notification emails

These providers are bound by confidentiality agreements and their own privacy policies. They only process data as necessary to provide their specific services to us.

5. YouTube API Services

Our service uses YouTube API Services for embedding educational videos. By using our platform, you agree to be bound by the YouTube Terms of Service. We collect and process data in accordance with the Google Privacy Policy.

Learniverse does not collect any user information regarding YouTube API data. Our platform only facilitates the display of YouTube videos through the API for educational purposes.

Our API Client may place cookies or similar tracking technologies on your devices solely for the purpose of enabling YouTube video playback functionality. We do not use these technologies to collect any personal data or track user behavior.

You can revoke our platform's access to YouTube services at any time through the Google security settings page.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your account and associated data
• Revoke Access: Disconnect Google Sign-In through the Google security settings page
• Data Portability: Request your data in a portable format

To exercise any of these rights, contact us at support@learniverse.app.

7. Subscription Plans and Payments

We offer various subscription plans for our services. Payment information is processed securely through Stripe. We do not store your credit card details on our servers. Stripe's privacy policy governs the handling of your payment information.

8. Email Communications

We may send you emails related to your account, including service updates, security alerts, and promotional content. You can opt out of promotional emails at any time through the unsubscribe link in our emails or by contacting us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our platform after such modifications constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

Email: support@learniverse.app

For questions specifically related to Google user data or our use of Google APIs, please include "Google Data Inquiry" in your email subject line.